First time ordering with us? We have taken the anxiety out of first-time retail customer ordering We offer a Money Back Satisfaction Guarantee to our first-time retail customers for orders with a subtotal up to $100. If you are not entirely satisfied with the finished printed product, you can send it back to us for a full refund of the printing cost only. Please make sure your first order does not exceed this amount; that way you will know exactly what quality to expect. will only correct errors of improper cutting, print quality, color, and print shift, to ensure that you are satisfied with your final product. Due to the nature of our full-color printing (CMYK), we cannot print every color available. We do not color match; however, we offer the print industry's standard phrase of respectable color and will make every rational effort to print your product as close to the colors you have provided as possible. If any issue should arise, please visit our contact page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance. We'll do our best to resolve your issue in a timely and appropriate manner.